Help
1. Troubleshooting
I can't remember my member username or my password. What can I do?
Go to the Request New Password page and follow the instructions.
How can I suggest an improvement for POPFASD’s eLearning System?
We are constantly looking for ways we can improve our online services. If you have any comments or suggestions on how we can better serve you in the future, please fill out our Feedback Form.
The website isn't working correctly. What can I do?
You may have a problem with your browser. Here are download links to the newest version of the most popular web browsers:
- Firefox: http://www.mozilla.com/firefox
- Safari: http://www.apple.com/safari
- Internet Explorer: http://www.microsoft.com
If other websites work correctly, and you feel there is a problem with our website, please let us know via the Feedback Form.
2. I can't see the eLearning modules or The eLearning modules won't play. What can I do?
If you are having difficulty viewing the modules, you may need to update or install a Flash viewer.
3. I registered but I didn't receive a confirmation email. Am I able to view the modules?
Yes, you can now view the modules without registering. However, you do need to be registered in order to make a BLOG post or comment.
Please keep in mind that your registration email confirmation may not be instantaneous - a few minutes may pass between registering and receiving your confirmation email. When you do receive the email, you must click on the link to activate your account. You may not have received an email if your email address was entered incorrectly or if the email did not pass through your spam filter. If you have not received an email confirmation within 1 hour of registering, please Contact Us.
4. Is my information safe?
We make every effort possible to ensure the safety and security of all your personal information. Secure Internet connections as well as password protection are just some of the ways we make it safe for you to book over the Internet. When a little lock appears at the bottom.
